Help Scout Help Desk App

Help Scout

by Help Scout

Scalable customer support, no help desk headaches
Suited for: Freelancers, Smbs, Enterprises
Helps with: Help Desk
Languages: English
Similar to: Zendesk App Zoho Desk App Freshdesk App ProProfs Knowledge Base Software App More...

What is it all about?

Help Scout is the world's first invisible help desk. Customer emails are personalized, free of ticket numbers and portals. Yet your team enjoys a scalable help desk, designed for team productivity.

Typically used for:

Video

Video & screenshots

screenshots

Help Scout App Screen 0 Help Scout App Screen 1

Who is it for?

Freelancers
Startups
Agencies
SMBs
Enterprises

Key Features

Help desk scale without the clutter - Stay productive without exposing customers to ticket numbers, portals or robotic emails. Collaborate with Your Team - Nothing slips through the cracks and everyone stays on the same page with Help Scout. Build Customer Relationships Be helpful 24/7 with Docs - Empower customers to find answers on-demand with a full-featured knowledge base.

Benefits

What differentiates Help Scout from a typical help desk is the customer experience. Users don’t have to create an account or manage “tickets” in a complex system. Communications look just like a normal email thread and maintain the all-important personal touch.


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Pricing

Yearly
Monthly
Lifetime
Free
Freemium
Trial With Card
Trial No Card
By Quote

Description

Free
3 Users
1 Mailbox
Beacon
Saved Replies
Help Scout for iPhone
Help Scout branding

Standard
$20
All Free features
5 Mailboxes
1 Docs knowledge base
Reports
Workflows
Satisfaction Ratings

Integrates With

Help Scout
MailChimp
Magento
WordPress
Campaign Monitor
Shopify
Zapier
FreshBooks
BigCommerce

Alternatives

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