Reply

Benefits

Among Reply distinguishable features one should mention the following: Follow-up board - specifically designed for sales reps’ follow-ups and a task management board that suggest the next actions based on previous engagements with a prospect or group of prospects. Functionality to find prospects' contact info directly within the platform. You can search by Company, Title, Experience, or a number of other different variables to find the person that perfectly fits your ideal customer profile. Smart Calls, enabling sales reps and SDRs to connect automatically with prospects at the right moment: once he\she has opened an email, clicked a link, or did any other specified trigger action. The phone call will be placed automatically to the sales rep first and connected with the prospect. Flexible integration options: API with 40+ methods; Zapier integration; native Salesforce, Pipedrive, BaseCRM, Close.io and other systems. Non-technical advantages: We share best practises with our users, making sure you’re using Reply the best way possible. We listen to customer feedback and take new features suggestions and gradually add improvements to the product. Devoted support team - average time for responding in chat is 2-3 min, serving as well as a customer success team.