What is it all about?
Olo is a fully managed Software-as-a-Service platform designed for multi-unit restaurants of 10 or more locations. We work closely with our clients and their partners to deliver a perfectly tailored digital ordering program that perfectly matches their brand identity and seamlessly integrates with operations. Let us handle servers and uptime, so you can focus on your food and happy customers.
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Key Features
OPEN PLATFORM An open architecture on all sides. Our powerful order, payment, and customer engine ends vendor lock-in and gives you flexibility for future choices. Easy integration, open opportunities. INSIGHT AND CONTROL From individual stores to your entire operation, Olo gives you the visibility and control you need at every level. Conduct day-to-day business with our administrative dashboard, and transform your brand by harnessing purchase and behavioral data. EVERY FEATURE YOU NEED Features like Group Ordering, GoTimeTM Hold and Fire, Suggested Pairings, and Saved Favorites ensure you’ll delight your customers. OPERATIONS WILL LOVE IT Deliver fresh food on time, every time. Olo gives you great tools like GoTime™ Hold & Fire to accurately schedule each order based on the actual make time. Things getting busy? Availability can be adjusted anytime! ALL SYSTEMS GO Fully integrated with one or more POS platform and "off-POS" solutions for locations that can't easily be integrated. Also, integrate Olo with your KDS and other back-of-house systems to ensure your menu, pricing, inventory and capacity are always communicated correctly. INDUSTRIAL STRENGTH Olo is reliable, secure and fast. This strength comes by making big investments in things like PCI DSS Level-1 certification, horizontally scalable architectures, self healing redundancy, and 24/7 monitoring. It's all about keeping your brand as strong online as it is in person. BACKED BY KNOW-HOW Our team has helped some of the fastest growing brands in the industry get their digital ordering programs running and producing great results. We work with our clients every step of the way using simple collaboration tools and we're always on the lookout for any problems once you're up-and-running.
Benefits
INCREASE SALES Olo maximizes customer visit frequency and drives order size up by more than 20% on average. FOSTER LOYALTY Customers who save their cards are also 60% more likely to buy again, and 40% accept our suggested add-ons for their purchases. GAIN INSIGHT Olo’s system is designed to arm you with all the big and little data you need to make better decisions across the board – from operations and infrastructure to marketing. Behavioral, data-driven insights help you focus on adding value to the customer experience, menu, and in- store dynamics.
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