FogBugz

Key Features

Track everything : Enter bugs, issues, customer inquiries, or just about anything else. FogBugz keeps track of it all in a central place, so nothing is forgotten. Capture bugs easily: There are many ways to quickly and easily capture bugs: through your browser, via email, or using the FogBugz Screenshot Tool. Powerful, multi-faceted search: Powerful search engine, allowing you to instantly search the complete contents of cases, wiki articles, and customer correspondence. FogBugz's mobile : enables you to easily track cases, edit bugs, or assign critical tasks while you're away. Outline your work with cases and subcases: Each bug or issue is represented in FogBugz as a case. To outline a large task, simply create a high-level "parent" case and add subcases below to represent smaller chunks of work. Milestones: Use a milestone to set a short-term goal like a two-week sprint, or a longer-term goal like a major release date. Visualize: Graphical representations — including pie charts, bar charts, and tables. Historical snapshots: See changes over time including the status, project, who it was assigned to at each step, and more. Support inbox: FogBugz user can easily see the entire email history with a customer, helping your team to send relevant, well-informed replies. Snippets: Pre-formed responses to common questions.